Shipping policy
Shopping Policy
Thank you for shopping with Dr Glam.
Order Processing
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping
Delivery times may vary depending on your location:
- Cairo & Giza: 1–4 business days
- Other Governorates: 2–7 business days
Shipping fees are calculated at checkout.
Payment Methods
We accept:
- Cash on Delivery (COD)
- Online payment methods available at checkout..
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.
Contact Us
For any questions regarding your order, please contact our customer support team through WhatsApp or our social media channels.