Shipping policy

Shopping Policy

Thank you for shopping with Dr Glam.

Order Processing

All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping

Delivery times may vary depending on your location:

• Cairo & Giza: 1–4 business days
• Other Governorates: 2–7 business days

Shipping fees are calculated at checkout.

Payment Methods

We accept:

• Cash on Delivery (COD)
• Online payment methods available at checkout..

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.

Contact Us

For any questions regarding your order, please contact our customer support team through WhatsApp or our social media channels.